isolved Status

Aug 28, 2026

No incidents reported today.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

Applicant Tracking Access Failure

Resolved - This incident has been resolved.
Aug 25, 15:24 EDT

Identified - Our team remains actively engaged in troubleshooting to restore services. We thank you for your understanding and will share any necessary updates as they become available.
Aug 25, 15:13 EDT

Investigating - We are currently experiencing an issue affecting access to the Applicant Tracking module. Users are unable to log in or access the system at this time.

Our team has identified the cause and is actively working to restore full access as quickly as possible. We will provide updates as more information becomes available.

We apologize for the disruption and appreciate your patience while we work to resolve this.
Aug 25, 14:12 EDT

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

Identified Service Interruptions: Fence Rules – Continuous Loading Issue

Resolved - All services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.
Aug 21, 09:38 EDT

Update - Our team has identified the cause of the issue affecting Fence Rules functionality. A fix is planned for deployment this evening. We will provide a follow-up update in the morning once the resolution has been confirmed.

We appreciate your continued patience and apologize for any disruption this has caused.
Aug 20, 12:49 EDT

Investigating - We are currently investigating an issue affecting Fence Rules functionality. Users may be unable to view, add, or update Fence Rules, as the screen is continuously loading.

Our team is actively working to identify the root cause and restore full functionality. We apologize for the disruption this may cause and appreciate your patience while we work toward a resolution.

Further updates will be provided as new information becomes available.
Aug 20, 11:52 EDT

Identified Service Interruptions: COBRA Logins

Resolved - This incident has been resolved. Our COBRA websites are fully accessible, and all portals have been restored for internal staff, clients, and participants.

Our team has identified and addressed the root cause. We sincerely apologize for the disruption this caused and thank you for your patience while we worked to restore service.
Aug 21, 08:52 EDT

Identified - Our team remains actively engaged in troubleshooting to restore services. We thank you for your understanding and will share any necessary updates as they become available.
Aug 21, 08:20 EDT

Investigating - We are currently experiencing an issue affecting access to Launch Pad and related COBRA websites. Some users may be unable to log in or access these portals at this time.

Our team is actively investigating the issue and working toward a resolution as quickly as possible.

We understand this disruption may affect your ability to access important services, and we appreciate your patience while we work to restore full access.
Aug 21, 07:56 EDT

Aug 20, 2026

Identified Service Interruptions: ATS Unexpected Logout Issue | Applicant Tracking

Resolved - The ATS has been fully restored and is operating normally. We appreciate your patience and apologize for any inconvenience this may have caused.
Aug 20, 11:30 EDT

Update - We continue to address the cause of the issue, which was affecting actions like opening applicant records, updating notes, uploading documents, saving admin settings, and two-factor login.. A fix is in progress; however, it is taking longer than initially anticipated. We now expect resolution by end of day Mountain Time, with an update provided tomorrow morning.

We apologize for the continued disruption and thank you for your patience.
Aug 19, 18:15 EDT

Update - Our team continues to monitor the progress of the fix. While progress is being made, there are several areas that still need to be addressed. We will share updates as they are available. Thank you again for your patience and understanding.
Aug 19, 17:11 EDT

Monitoring - We've identified the cause of the issue, which was affecting actions like opening applicant records, updating notes, uploading documents, saving admin settings, and two-factor login.

A fix is in place and processing, with an estimated completion time of 3 hours. We're monitoring closely and will share updates as they're available.

Thank you for your patience while we complete this fix.
Aug 19, 14:49 EDT

Update - Our team remains actively engaged in troubleshooting to restore services. We thank you for your understanding and will share any necessary updates as they become available.
Aug 19, 14:00 EDT

Identified - Our team remains actively engaged in troubleshooting to restore services. We thank you for your understanding and will share any necessary updates as they become available.
Aug 19, 13:01 EDT

Investigating - We are currently investigating an issue affecting ATS unexpected Logout Issue. Some users may be unexpectedly signed out while completing routine actions, such as opening applicant records, updating notes, uploading documents, or saving administrative settings. Some users may also experience issues completing two-factor authentication during login.

Our team is actively investigating the root cause and working toward a resolution. We will provide updates as more information becomes available.

We apologize for the disruption this may cause and appreciate your patience while we work to resolve this issue.
Aug 19, 12:04 EDT

Identified Service Interruptions: Employee Absences Screen

Resolved - This incident has been resolved. The intermittent "Failed to Load" error that some users encountered when accessing the Employee Absences (Time Off Balances) screen is no longer occurring.

We apologize for any disruption this caused and thank you for your patience while our team worked to address this issue.
Aug 20, 09:00 EDT

Monitoring - Our team has identified the issue and plans to deploy an update tonight. We will provide an update in the morning once testing has been completed. Thank you for your continued patience as our team works to resolve this issue.
Aug 19, 18:30 EDT

Identified - Our team remains actively engaged in troubleshooting to restore services. We thank you for your understanding and will share any necessary updates as they become available.
Aug 19, 15:51 EDT

Investigating - We are aware of an issue affecting the Employee Absences screen, where some users may intermittently encounter a "Failed to Load" error when attempting to view absence and time-off balance information. Our team has identified this issue and is actively investigating the root cause. We are working diligently to implement a permanent resolution as quickly as possible. We apologize for any disruption this may cause and appreciate your patience while we work to resolve this issue.
Aug 19, 13:49 EDT

Aug 19, 2026

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

All Systems Operational

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Past Incidents