All Systems Operational

isolved People Cloud Operational
People Cloud Operational
Mobile App Operational
People Heroes University Operational
Share & Perform Operational
PPA Operational
Applicant Tracking Operational
Print Utility Operational
COBRA Launchpad Operational
Flex Benefits Operational
Sam (AI-enabled Chat) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 13, 2026

No incidents reported today.

Oct 12, 2026

Resolved - All services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.
Oct 12, 17:22 EDT
Investigating - We are aware of an issue preventing some career site links from loading. Applicants using links in the format https://www.applicantpro.com/openings/[companyname] may see an "Unexpected Downtime" message instead of available job openings.

Career sites accessed directly at https://[companyname].applicantpro.com/jobs are working normally and accepting applications.

Workaround Available:
Visit the career site directly at https://[companyname].applicantpro.com/jobs

Our team is actively working to resolve this issue. We apologize for the disruption and appreciate your patience.

Oct 12, 16:58 EDT

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Resolved - The issue preventing multiple screens from loading, including the Client Deductions screen, has been resolved. Users can once again access affected screens and set up, update, or view information as expected.

We will continue to monitor to ensure stability. We sincerely apologize for the disruption. Thank you for your patience while we worked to resolve this issue.

Oct 9, 09:15 EDT
Investigating - We are currently investigating an issue preventing the Client Deductions screen from loading. Users attempting to set up, update, or view client deduction codes are unable to access the screen and may see an error message.

Our team is actively working to identify the cause and restore access. We will provide updates as more information becomes available.

We sincerely apologize for the disruption. Thank you for your patience while we work to resolve this issue.

Oct 9, 08:41 EDT

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Resolved - This incident has been resolved.
Oct 7, 13:00 EDT
Monitoring - A fix has been applied and appears to have resolved the remaining performance issues. Our teams will continue to monitor over the next 24 hours to ensure stability. We will provide an update if anything changes.

Thank you for your patience.

Oct 6, 16:32 EDT
Update - We are continuing to work on a fix for this issue.
Oct 6, 15:15 EDT
Update - The earlier update has reduced the impact, but some users are still experiencing slower than expected payroll performance. Our teams are actively working on a fix for the remaining cases.

Thank you for your patience.

Oct 6, 14:07 EDT
Update - Our team remains actively engaged in troubleshooting to restore services. An update has been applied that has improved payroll performance. Our teams are continuing to monitor and are investigating the underlying cause. Next update in 60 minutes, or sooner if the situation changes. We thank you for your understanding and will share any necessary updates as they become available.
Oct 6, 13:03 EDT
Identified - Our team remains actively engaged in restoring services. We thank you for your understanding and will share any necessary updates as they become available.
Oct 6, 12:05 EDT
Investigating - We are currently investigating an issue causing delays in payroll screen actions. Users may experience slower than expected response times when processing payroll, committing timecards, and previewing checks in Individual Time Entry.

Our teams are actively engaged and working to restore normal performance. We will provide updates every 60 minutes, or sooner if the situation changes.

We apologize for the disruption and appreciate your patience while we work toward a resolution.

Oct 6, 11:08 EDT

Oct 6, 2026

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

Resolved - This incident has been resolved.
Oct 3, 07:50 EDT
Update - We are continuing to work on a fix for this issue.
Oct 2, 17:01 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 2, 11:20 EDT
Investigating - We are aware of an issue preventing some clients from connecting QuickBooks Online to their isolved account. Our teams are actively investigating and working toward a resolution. We will provide updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience as we work to restore this functionality.

Oct 2, 09:36 EDT

Oct 2, 2026

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.