All Systems Operational

isolved People Cloud ? Operational
90 days ago
100.0 % uptime
Today
People Cloud Operational
Mobile App Operational
90 days ago
100.0 % uptime
Today
People Heroes University Operational
Share & Perform Operational
PPA Operational
Applicant Tracking Operational
Print Utility Operational
COBRA Launchpad Operational
Flex Benefits ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 25, 2025

No incidents reported today.

Oct 24, 2025
Resolved - We are aware of an issue with time reports showing no data or inaccurate data for open pay periods. Our team has identified the cause and plans to deploy a hotfix tonight to restore expected functionality. As a temporary workaround clients can temporarily lock and commit the timecards, then use the Timecard Review reports dropdown to generate accurate data. After retrieving the necessary reports, they may unlock and uncommit the timecards if additional updates are needed.
We appreciate your understanding and patience as we work to resolve this issue.

Oct 24, 17:09 EDT
Identified - We are aware of an issue with time reports showing no data or inaccurate data for open pay periods. Our team has identified the cause and plans to deploy a hotfix tonight to restore expected functionality. As a temporary workaround clients can temporarily lock and commit the timecards, then use the Timecard Review reports dropdown to generate accurate data. After retrieving the necessary reports, they may unlock and uncommit the timecards if additional updates are needed.
We appreciate your understanding and patience as we work to resolve this issue.

Oct 24, 14:09 EDT
Oct 23, 2025
Resolved - This incident has been resolved. Some users may continue to experience brief delays as the system stabilizes.
Oct 23, 17:08 EDT
Update - We are keeping a close eye on the situation to ensure it remains stable. Your patience is valued, and we'll notify you promptly if further updates are needed.
Oct 23, 16:13 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 23, 15:27 EDT
Identified - Our team remains actively engaged in troubleshooting to restore services. We thank you for your understanding and will share any necessary updates as they become available.
Oct 23, 15:12 EDT
Monitoring - We are keeping a close eye on the situation to ensure it remains stable. Your patience is valued, and we'll notify you promptly if further updates are needed.
Oct 23, 14:54 EDT
Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025
Resolved - The issue affecting auto imports has been resolved. Our team has reprocessed all open imports, and everything should now be running normally. Please note there may be a delay in processing while the queue is cleared. We appreciate your patience and apologize for any inconvenience this may have caused.
Oct 15, 18:36 EDT
Update - Our team is continuing to investigate the issue and is working diligently to restore services as quickly as possible. We will keep you updated on our progress here. Thank you for your patience!
Oct 15, 18:14 EDT
Update - We are aware of an issue affecting auto imports. Our team is actively investigating the issue and working diligently to restore services as quickly as possible. We will keep you updated on our progress here approximately every 30 minutes
Oct 15, 17:44 EDT
Identified - We are aware of an issue affecting our auto imports. Our team is actively investigating the issue and working diligently to restore services as quickly as possible. We will keep you updated on our progress here approximately every 30 minutes.
Oct 15, 17:17 EDT
Oct 14, 2025

No incidents reported.

Oct 13, 2025
Resolved - We have identified a fix for the issue. Our team will deploy the fix tonight. Thank you for your patience, and we apologize for any inconvenience caused.
Oct 13, 17:24 EDT
Update - We are aware of the Payconnect Transmission Service being unavailable or experiencing performance issues. Our team is actively investigating the issue and working diligently to restore services as quickly as possible. We will keep you updated on our progress here. Thank you for your patience!
Oct 13, 16:16 EDT
Identified - We are aware of certain services being unavailable or experiencing performance issues. Our team is actively investigating the issue and working diligently to restore services as quickly as possible. We will keep you updated on our progress here. Thank you for your patience!
Oct 13, 15:53 EDT
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.