Identified Service Interruptions: Client Deductions Screen Load Failure

Incident Report for isolved

Resolved

The issue preventing multiple screens from loading, including the Client Deductions screen, has been resolved. Users can once again access affected screens and set up, update, or view information as expected.

We will continue to monitor to ensure stability. We sincerely apologize for the disruption. Thank you for your patience while we worked to resolve this issue.
Posted Oct 09, 2026 - 09:15 EDT

Investigating

We are currently investigating an issue preventing the Client Deductions screen from loading. Users attempting to set up, update, or view client deduction codes are unable to access the screen and may see an error message.

Our team is actively working to identify the cause and restore access. We will provide updates as more information becomes available.

We sincerely apologize for the disruption. Thank you for your patience while we work to resolve this issue.
Posted Oct 09, 2026 - 08:41 EDT
This incident affected: isolved People Cloud (People Cloud).