The ATS has been fully restored and is operating normally. We appreciate your patience and apologize for any inconvenience this may have caused.
Posted Aug 20, 2026 - 11:30 EDT
Update
We continue to address the cause of the issue, which was affecting actions like opening applicant records, updating notes, uploading documents, saving admin settings, and two-factor login.. A fix is in progress; however, it is taking longer than initially anticipated. We now expect resolution by end of day Mountain Time, with an update provided tomorrow morning.
We apologize for the continued disruption and thank you for your patience.
Posted Aug 19, 2026 - 18:15 EDT
Update
Our team continues to monitor the progress of the fix. While progress is being made, there are several areas that still need to be addressed. We will share updates as they are available. Thank you again for your patience and understanding.
Posted Aug 19, 2026 - 17:11 EDT
Monitoring
We've identified the cause of the issue, which was affecting actions like opening applicant records, updating notes, uploading documents, saving admin settings, and two-factor login.
A fix is in place and processing, with an estimated completion time of 3 hours. We're monitoring closely and will share updates as they're available.
Thank you for your patience while we complete this fix.
Posted Aug 19, 2026 - 14:49 EDT
Update
Our team remains actively engaged in troubleshooting to restore services. We thank you for your understanding and will share any necessary updates as they become available.
Posted Aug 19, 2026 - 14:00 EDT
Identified
Our team remains actively engaged in troubleshooting to restore services. We thank you for your understanding and will share any necessary updates as they become available.
Posted Aug 19, 2026 - 13:01 EDT
Investigating
We are currently investigating an issue affecting ATS unexpected Logout Issue. Some users may be unexpectedly signed out while completing routine actions, such as opening applicant records, updating notes, uploading documents, or saving administrative settings. Some users may also experience issues completing two-factor authentication during login.
Our team is actively investigating the root cause and working toward a resolution. We will provide updates as more information becomes available.
We apologize for the disruption this may cause and appreciate your patience while we work to resolve this issue.
Posted Aug 19, 2026 - 12:04 EDT
This incident affected: isolved People Cloud (Applicant Tracking).