A fix has been applied and appears to have resolved the remaining performance issues. Our teams will continue to monitor over the next 24 hours to ensure stability. We will provide an update if anything changes.
Thank you for your patience.
Posted Oct 06, 2026 - 16:32 EDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 06, 2026 - 15:15 EDT
Update
The earlier update has reduced the impact, but some users are still experiencing slower than expected payroll performance. Our teams are actively working on a fix for the remaining cases.
Thank you for your patience.
Posted Oct 06, 2026 - 14:07 EDT
Update
Our team remains actively engaged in troubleshooting to restore services. An update has been applied that has improved payroll performance. Our teams are continuing to monitor and are investigating the underlying cause. Next update in 60 minutes, or sooner if the situation changes. We thank you for your understanding and will share any necessary updates as they become available.
Posted Oct 06, 2026 - 13:03 EDT
Identified
Our team remains actively engaged in restoring services. We thank you for your understanding and will share any necessary updates as they become available.
Posted Oct 06, 2026 - 12:05 EDT
Investigating
We are currently investigating an issue causing delays in payroll screen actions. Users may experience slower than expected response times when processing payroll, committing timecards, and previewing checks in Individual Time Entry.
Our teams are actively engaged and working to restore normal performance. We will provide updates every 60 minutes, or sooner if the situation changes.
We apologize for the disruption and appreciate your patience while we work toward a resolution.
Posted Oct 06, 2026 - 11:08 EDT
This incident affected: isolved People Cloud (People Cloud).