Identified Service Interruptions: QuickBooks Online Connection Error

Incident Report for isolved

Resolved

This incident has been resolved.

Posted Oct 03, 2026 - 07:50 EDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 02, 2026 - 17:01 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 02, 2026 - 11:20 EDT

Investigating

We are aware of an issue preventing some clients from connecting QuickBooks Online to their isolved account. Our teams are actively investigating and working toward a resolution. We will provide updates as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience as we work to restore this functionality.

Posted Oct 02, 2026 - 09:36 EDT

This incident affected: isolved People Cloud (People Cloud).