All services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.
Posted Aug 22, 2025 - 10:01 EDT
Update
Our team remains actively engaged in troubleshooting to restore services. We thank you for your understanding and will share any necessary updates as they become available.
Posted Aug 22, 2025 - 09:31 EDT
Update
Our team remains actively engaged in troubleshooting to restore services, including tools such as Print Utility, external third-party integrations, and certain AEE screens. We thank you for your understanding and will share any necessary updates as they become available.
Posted Aug 22, 2025 - 09:01 EDT
Update
We are continuing to investigate this issue. We thank you for your understanding and will share any necessary updates as they become available.
Posted Aug 22, 2025 - 08:52 EDT
Update
Our team remains actively engaged in troubleshooting to restore services. We thank you for your understanding and will share any necessary updates as they become available.
Posted Aug 22, 2025 - 08:28 EDT
Update
Our team remains actively engaged in troubleshooting to restore services. We thank you for your understanding and will share any necessary updates as they become available.
Posted Aug 22, 2025 - 07:56 EDT
Investigating
Our team remains actively engaged in troubleshooting to restore services. We thank you for your understanding and will share any necessary updates as they become available.
Posted Aug 22, 2025 - 07:26 EDT
Identified
We are currently experiencing issues with punching as well as errors when loading the timecard in our employee experience (AEE). Our team is actively troubleshooting to resolve this as quickly as possible. Our team is actively investigating the issue and working diligently to restore services as quickly as possible. We will keep you updated on our progress here. Thank you for your patience!
Posted Aug 22, 2025 - 06:57 EDT
This incident affected: isolved People Cloud (People Cloud, Mobile App, Print Utility).